Here’s a quick guide to help you wade through the process of selecting a debt collection attorney, lawyer or agency. While they all might look the same there’s a lot of differences that you need to know up front. Please feel free to use these questions – you might be surprised by the answers you receive.
After each question we’ve given our response. If you still have questions or would like to talk to one of our licensed attorneys please feel free to contact us.
1. Are you required to sign a “retention” agreement?
We require no retention agreements. We earn your business 1 claim at a time.
2. Is “the firm” a real law firm, with real attorneys, or just debt collectors?
All claims are handled by our licensed practicing attorneys. Why pay more for a collection agency when you can use a lawyer for less. Skip the collection agency and start with a law firm that can handle your accounts from start to finish.
3. What are your collection rates? Is there any fine print?
Our rates are some of the most competitive in the industry, starting as low as 18% of what we recover. No fine print. If we don’t collect, you don’t pay a fee.
4. Is the firm experienced in commercial (B2B) collections?
Our exclusive focus is on Commercial (Business) Collections. We don’t try to be all things to all people. Our managing attorneys have nearly 50 years of combined commercial debt collection experience. Our firm recently celebrated its 15th year of serving satisfied clients worldwide.
5. Is the firm qualified to give “true” legal advice? Can it protect my legal rights?
Only an attorney or lawyer can provided legal advice. Many times, your claim may involve interpreting your legal rights. We have the skill and training to insure that your legal rights are properly preserved and enforced.
6. Can you place a claim online and get up to the minute status reports?
Your time is valuable. That’s why we offer 24/7 online claim placement as well as online status reports including e-mail payment notifications. Never wonder what’s happening with your account. Also, the attorney handling your file will be happy to talk with you at any time about any question that you may have.
7. Is your Satisfaction Guaranteed?
Our results speak for themselves. That’s why no “retention” agreements are needed. Our goal is your complete satisfaction. If you’re not completely satisfied, for any reason, we will immediately return any file upon your request.
